Invest in computer and networking knowledge.

Having computer knowledge or investing in some kind of computer course is of utmost importance for your cyber café business. If you don’t want to attend a course, download networking materials online and read.  To have an idea of how importance this is to the success of your cyber café business, here is a typical scenario you will encounter frequently in a café environment. 

“ Your cyber café is jampacked with customers, they are all browsing comfortable and suddenly they can no longer access the internet. This could be caused by many things – disconnection of a cable, virus, hardware malfunction, software malfunction, ISP problem, etc. If you do not have an idea of what is going on you will be in big trouble, because your customers will be all over you in a matter of minutes. If you show any hint of not knowing what the problem is, abuses will rained on you”

And if you have a network engineer on your payroll, he or she may not be around to clear the fault immediately. You will then loose hours if not the rest of the day. It happened to me several times. I had to learn how to manage my network myself. I downloaded networking materials online and learned how computers talked with each other in a local network and how to troubleshoot problems in a local network. It is easy to learn these things , because I only learned what I needed to know to maintain my local network. I did not bother with learning the whole networking thing. After all, I was not going to sit for an exam.

Another aspect of computer knowledge that is also vital is computer repairs (hardware and software). This is not as important as the networking knowledge pointed out above. You may give out your repairs to the seller of your equipment. But always make sure you have spare computers to replace bad ones.

But if you have the knowledge, you can perform little things like formatting your hard drives, installing and uninstalling software programs, replacing memory cards, replacing keyboards and mouse, etc. This knowledge will save you a lot of money and increase the profitability of your cyber café business in the long run.

I cannot emphasize this enough. The success of your internet café business is dependent on you running it yourself. That is why you need to have this computer knowledge. No matter the person you give it to or the management style you want to use to run your business it will fail if you are not there to run it. The reason for this, is that, there are so many loop holes your staff can use to steal from you. I will get to this in details later.

To learn a bit of computer and networking skills free, checkout this website http://www.free-online-training-courses.com